Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Estimates We offer standard and express shipping across Australia. Delivery times are estimated at 3–7 business days for standard shipping and 1–3 business days for express shipping after dispatch.

International Shipping We currently ship to selected international destinations. International delivery times vary by location and may take 7–21 business days.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at viettungnguyen197@gmail.com so we can resolve the issue promptly.